How to Use Chatbot Tools for Education?
So create your bot in no time, and quickly put it to work to assist students. The perfect bots for education, let teachers reach their students anytime and anywhere. It also helps to schedule important messages such as notifications, results, exam dates, and reminders for students. AI will only become more prevalent over time, and its application in education will grow rapidly.
This interactive chatbot template is designed to know how students feel about a university’s environment and facilities. If you are looking to know how you can improve your students’ satisfaction levels, try this template today. Being in an educational sector you must be facing issue like capturing lead data, availability around the clock, and engaging customer service. Don’t worry, this chatbot help educational brands to establish meaningful touchpoints of engagement to connect with a broader potential audience.
Quality Education in the Future
Nevertheless, because the tool did not produce answers to some questions, some students decided to abandon it and instead use standard search engines to find answers. Only four (11.11%) articles used chatbots that engage in user-driven conversations where the user controls the conversation and the chatbot does not have a premade response. For example, the authors in (Fryer et al., 2017) used Cleverbot, a chatbot designed to learn from its past conversations with humans. User-driven chatbots fit language learning as students may benefit from an unguided conversation. The authors in (Ruan et al., 2021) used a similar approach where students freely speak a foreign language.
The chatbot assesses the quality of the transcribed text and provides constructive feedback. In comparison, the authors in (Tegos et al., 2020) rely on a slightly different approach where the students chat together about a specific programming concept. The chatbot intervenes to evoke curiosity or draw students’ attention to an interesting, related idea. Six (16.66%) articles presented educational chatbots that exclusively operate on a mobile platform (e.g., phone, tablet). Examples include Rexy (Benedetto & Cremonesi, 2019), which helps students enroll in courses, shows exam results, and gives feedback. Another example is the E-Java Chatbot (Daud et al., 2020), a virtual tutor that teaches the Java programming language.
The Future of Chatbots in the Education Industry
Another interesting study was the one presented in (Law et al., 2020), where the authors explored how fourth and fifth-grade students interacted with a chatbot to teach it about several topics such as science and history. The students appreciated that the robot was attentive, curious, and eager to learn. In comparison, chatbots used to teach languages received less attention from the community (6 articles; 16.66%;).
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